Privacy Policy
Last updated: April 2026 — bismartstudio.com — Lower Hutt, Wellington, New Zealand
Privacy policy
Last updated: 20 February 2026.
This Privacy Policy explains how BI Smart Studio (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, purchase our digital products, or interact with our services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the Services.
1. Information We Collect
We collect information necessary to deliver digital products, such as download status and email delivery confirmations.
Information you provide directly
- Name
- Email address
- Billing address
- Payment information (processed securely by Shopify or our payment providers)
- Order details
- Customer support messages
Information collected automatically
When you browse our site, Shopify automatically collects:
- IP address
- Device and browser details
- Pages viewed
- Time spent on pages
- Cookies and analytics data
This helps us understand how visitors use our store and improve performance.
Information from third parties
We may receive information from:
- Shopify (store hosting and analytics)
- Payment processors (payment confirmation only)
- Email service providers (delivery status, engagement)
We do not receive or store your full credit card details.
2. How We Use Your Information
We use your information to:
- Process and deliver your digital purchases
- Provide customer support
- Send order confirmations and download links
- Improve our website and product offerings
- Prevent fraud and maintain security
- Comply with legal obligations
We do not sell your personal information.
3. Cookies and Tracking Technologies
Our website uses cookies to:
- Keep your cart active
- Remember your preferences
- Improve site performance
- Provide analytics
You can disable cookies in your browser settings, but some features may not function correctly.
Because our store is hosted on Shopify, cookies may be used to support secure checkout, fraud prevention, and analytics.
For details on Shopify’s cookies, visit:
https://www.shopify.com/legal/cookies
4. How We Share Your Information
We share your information only with trusted service providers who help us operate our business:
- Shopify (store hosting, checkout, analytics)
- Payment processors (to securely process payments)
- Email delivery services (to send digital downloads and updates)
- Fraud prevention tools
These partners are only permitted to use your information to perform services on our behalf.
We do not share your personal information with advertisers, data brokers, or social media platforms.
5. Data Storage and International Transfers
Our store is hosted by Shopify, which may process your information in countries outside your own, including the United States and Canada.
Shopify complies with industry‑standard security frameworks, including PCI‑DSS for payment processing.
6. Security
We take reasonable steps to protect your personal information.
However, no method of transmission or storage is 100% secure.
If you believe your information has been compromised, contact us immediately.
We rely on Shopify’s secure infrastructure and industry‑standard encryption where applicable.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections
- Request deletion (where legally permitted)
- Withdraw consent for marketing communications
To exercise these rights, contact us at info@bismartstudio.com.
You may unsubscribe from marketing emails at any time.
8. Your Rights Under GDPR (EU Customers)
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). These include the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request that we restrict processing of your data
- Request a copy of your data in a portable format
- Object to certain types of processing
- Withdraw consent for marketing communications
To exercise these rights, contact us at info@bismartstudio.com.
We may request additional information to verify your identity before responding.
9. Complaints
If you have concerns about how we handle your personal information, contact us at info@bismartstudio.com.
You may also have the right to lodge a complaint with your local data protection authority.
10. International Users
Your information may be transferred, stored, and processed outside your country of residence.
By using our Services, you consent to these transfers.
11. Children’s Privacy
Our Services are not intended for children under 16.
We do not knowingly collect personal information from minors.
If you believe a minor has provided information, contact us to request deletion.
12. Third‑Party Links
Our website may contain links to third‑party sites.
We are not responsible for their privacy practices or content.
Please review their policies before providing personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last updated” date will reflect the most recent version.
Continued use of the Services indicates acceptance of any changes.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
BI Smart Studio™
Email: info@bismartstudio.com
Questions About This Policy?
If you have any questions about our policies or need clarification on any point, please reach out directly.
Email: info@bismartstudio.com — We respond within 1–2 business days.